Privacy Policy
Your privacy matters. Any personal information you share with me is treated with care, respect, and in accordance with UK data protection law.
What information I collect
When you get in touch, book a session, or work with me, I may collect the following:
Your name and email address
Health and lifestyle information relevant to your coaching (this is considered special category data under UK GDPR and is collected only with your explicit consent)
Any other information you choose to share during our work together
Why I collect it and my legal basis
I collect this information to deliver coaching services to you, communicate with you effectively, and prepare for our sessions. The legal basis for processing your general personal data is legitimate interests. The legal basis for processing your health data is your explicit consent, given at the point of collection.
How long I keep your data
I retain your personal information for up to two years after our last session or point of contact, after which it is securely deleted. If you would like your data removed sooner, please contact me at any time.
Who I share your data with
Your information will never be sold or shared for marketing purposes. To deliver my services, I use the following third-party platforms, each of which processes your data only as necessary:
Acuity Scheduling — for booking and intake forms
Squarespace — for my website
Gmail (Google) — for communications
Zoom — for online sessions
Each of these providers is selected carefully and operates under their own privacy policies.
Your rights
Under UK GDPR, you have the right to:
Access the personal data I hold about you
Request that it be corrected or updated
Request that it be deleted
Withdraw your consent to processing at any time
Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data has been handled incorrectly
How to contact me
For any questions, requests, or to exercise your rights, please contact: hello@nourishedrootscoaching.co.uk